Refund Policy

Refund requests for one-time programs (such as the Discovery Session or Transformation Program) must be submitted within 14 days of purchase. For packages with multiple sessions, only unused sessions may be eligible for a refund.

Sessions already delivered, and digital materials already accessed or downloaded, are non-refundable. Once a session is completed or a digital product accessed, it cannot be refunded.

If you have purchased a package (such as the Transformation Program) but have sessions remaining you do not wish to use, you may request a refund for the unused portion. The value will be calculated on a pro-rata basis.

For monthly plans, you may cancel at any time through your client portal or by contacting us. Your cancellation will be effective at the end of your current billing period. No refunds will be issued for the current month, but you will not be charged for future months.

Missed sessions without at least 24 hours’ advance notice are considered delivered and not eligible for refund. Sessions rescheduled with proper notice can be moved at no cost.

If you believe you have been accidentally double-charged or made a payment error, please contact us within 7 days. We will investigate and, if an error is confirmed, issue a prompt refund.

To request a refund, contact us through the Contact page or by email at contact@alfonsoantonyomartin.pro. Please include your name, the program purchased, and a reason for your request. We aim to respond within 3 business days.

If approved, refunds will be issued via Stripe to your original payment method. Depending on your bank, refunds may take 5–10 business days to appear.

We encourage you to contact us to resolve payment issues before initiating a chargeback through your payment provider. We handle all concerns promptly and in good faith.